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Privacy Policy

How we collect, use, store, and protect your personal information.
Last updated: August 9, 2026

Introduction

Emirates Humanitarian City (referred to as “the City,” “we,” “us,” or “our”) is committed to protecting the privacy and data of all individuals who interact with our website, services, and programs. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website ehc.ae, use our services, or communicate with Emirates Humanitarian City in any form.

This policy is issued in accordance with the data protection legislation applicable in the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, and relevant international standards. By using or accessing our website, you acknowledge that you have read and understood this Privacy Policy.

Data We Collect

We may collect personal information that you provide directly to us, including your full name, email address, phone number, and organization or affiliation, when you submit an inquiry through our contact form, subscribe to updates, or otherwise communicate with us.

We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies, in order to improve the performance and security of our website.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by the applicable laws of the United Arab Emirates. When data is no longer required, it is securely deleted or anonymized in accordance with our data lifecycle management procedures.

Your Rights

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by the applicable laws of the United Arab Emirates. When data is no longer required, it is securely deleted or anonymized in accordance with our data lifecycle management procedures.

Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request the correction of inaccurate or incomplete personal data.
Right to Erasure: Request the deletion of your personal data when it is no longer required.
Right to Restrict Processing: Request that the processing of your data be restricted in certain circumstances.
Right to Object: Object to processing based on legitimate interests, including direct marketing.